← Glossary

SaaS quick ratio

A single number that tells you how efficiently you grow: how much recurring revenue you add for every euro of recurring revenue you lose.

In plain English

Every month your MRR moves in two directions at once. You gain revenue from new customers and from existing customers who upgrade, and you lose revenue from customers who cancel or downgrade. The quick ratio puts those two flows on a scale: gains on top, losses on the bottom. If the number is well above 1, you're adding far more than you're losing and growth is efficient. If it drifts toward 1 or below, churn and contraction are eating most of what you bring in, and you're working hard just to stand still. It's a fast, blunt read on whether your growth engine is leaky.

The formula

Quick ratio = (new MRR + expansion MRR) ÷ (churned MRR + contraction MRR)

Both the top and the bottom should cover the same period, and the bottom is always a positive number — you add the losses together rather than subtracting them.

A worked example

In one month you add €20,000 of new MRR and €10,000 of expansion MRR. Over the same month you lose €4,000 to churn and €1,000 to contraction.

Quick ratio = (€20,000 + €10,000) ÷ (€4,000 + €1,000)
Quick ratio = €30,000 ÷ €5,000 = 6.0

A quick ratio of 6.0 means you added six euros of recurring revenue for every euro you lost — efficient, healthy growth.

What's a good SaaS quick ratio?

The rule of thumb most SaaS operators use:

Quick ratioVerdictWhat it means
< 1ShrinkingLosses outpace gains
1–2FragileGrowing, but leaky
2–4Healthy growthSolid, sustainable
> 4Efficient growthAdding far more than you lose

Early-stage companies often post very high quick ratios simply because their churn base is small; as the customer base grows, keeping the ratio above 2 takes real retention discipline and steady expansion revenue.

Frequently asked questions

What is a good SaaS quick ratio?
A quick ratio above 4 signals very efficient growth — you add far more revenue than you lose. Between 2 and 4 is healthy growth, 1 to 2 is fragile, and below 1 means you are shrinking because losses outpace gains. Early-stage companies often run above 4 because their churn base is still small.
How is the SaaS quick ratio different from net revenue retention?
Net revenue retention only looks at existing customers — expansion minus churn and contraction against your starting base. The quick ratio also includes new MRR from brand-new customers, so it measures total growth efficiency rather than how well you retain and grow the customers you already have.
Why include contraction and churn together in the quick ratio?
Both are revenue you lost. Churned MRR is from customers who left entirely; contraction MRR is from customers who downgraded but stayed. Adding them gives the full picture of revenue leaving the business, which the ratio weighs against the new and expansion revenue you brought in.

Net revenue retention · Churn rate · MRR growth rate · Expansion revenue

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