Legal

Terms of Use

Last updated: 16 June 2026

These Terms of Use (the “Terms”) govern access to and use of the PipeValue service, operated by PipeValue (“we”). By creating an account or using the service, you (the “Customer”) accept these Terms without reservation.

1. Purpose

PipeValue is a SaaS service for professionals that computes a monetary value for every lead coming from a CRM, then sends that value to the advertising platforms connected by the Customer in order to optimize their bidding.

2. Sign-up & account

The service is reserved for professionals of legal age. The Customer agrees to provide accurate information when signing up and to keep their credentials confidential. Any action taken from their account is deemed to have been taken by them.

3. Customer obligations

  • Hold a valid legal basis to process their leads' data and transmit it to advertising platforms;
  • Where applicable, obtain their prospects' consent to advertising tracking;
  • Comply with the terms of use of the third-party platforms they connect (CRMs, ad networks);
  • Not misuse the service, attempt to compromise its security, or use it for unlawful purposes.

4. Intellectual property & data

We retain all intellectual property rights in the PipeValue platform. The Customer retains full ownership of their data (CRM data, value models, results). They grant us a limited licence, for the duration of the service, solely to provide the service.

5. Pricing & billing

The service is offered on a subscription basis, with pricing shown on the Pricing page. Billing and payments are handled via Stripe. Unless stated otherwise, subscriptions renew automatically at the end of each term. A free trial may be offered; a payment card may be required without any charge before the end of the trial period.

6. Availability & warranties

We use reasonable means to ensure the availability of the service, without guaranteeing uninterrupted access. The service is provided “as is”; we do not guarantee any particular advertising result, as performance depends on factors specific to the Customer and to third-party platforms.

7. Limitation of liability

To the extent permitted by law, our liability in connection with the service is limited to the amounts actually paid by the Customer during the twelve (12) months preceding the triggering event. We cannot be held liable for indirect damages (loss of revenue, data, or customers) or for the consequences of a misconfiguration by the Customer or a decision by a third-party platform.

8. Termination

The Customer may cancel their subscription at any time from the billing area; cancellation takes effect at the end of the current term. We may suspend or terminate an account in the event of a breach of these Terms. On termination, the Customer's data is deleted within the timeframes set out in the privacy policy.

9. Changes to the Terms

We may amend these Terms. Material changes will be notified to the Customer. Continued use of the service after notification constitutes acceptance of the amended Terms.

10. Governing law & jurisdiction

These Terms are governed by French law. Failing an amicable resolution, any dispute relating to their validity, interpretation, or performance falls under the jurisdiction of the competent French courts.

11. Contact

For any question regarding these Terms: hello@pipevalue.io.